Rules and principles for processing personal data
Privacy is a matter of trust, and your trust is important to us. To ensure that use of our website is secure, we strictly comply with legislation on the processing of personal data. Below, we explain how we collect and use such data.
Membership of Friends of Familon
Membership of Friends of Familon is offered by Wendre Finland Oy to individual customers: members are offered exclusive benefits and advance information on new products, promotional campaigns, events and competitions. The Friends of Familon program is maintained and marketed by Wendre Finland Oy, P.O. Box 1001, FI-00211 HELSINKI, telephone: +358 10 5045 500, email: [email protected].
Membership of Familon Pro
The Familon Pro membership for professional customers is offered by Wendre Finland Oy to business customers. Members are offered exclusive benefits and advance information on new products, promotional campaigns, events and competitions. The Familon Pro program is maintained and marketed by Wendre Finland Oy, P.O. Box 1001, FI-00211 HELSINKI, telephone: +358 10 5045 500, email: [email protected].
Subscription and termination of membership
Membership can be terminated at any time by sending an email to our customer service at [email protected]. You can unsubscribe from a newsletter, which is a membership benefit, via the link at the end of the newsletter. Customers, who have registered as a member on Familon's website and created a password, can edit their information on the My Information page.
Wendre Finland Oy has the right to terminate a membership if the member does not act in accordance with these terms of membership. Wendre Finland Oy reserves the right to terminate the Friends of Familon and/or Familon Pro membership program within a reasonable time from giving notice of termination, and to amend these terms of membership. Notice of amendment of the terms of the agreement will be sent to members in person or by posting the updated terms and conditions on Wendre Finland Oy's website one (1) month before the changes enter into force.
Benefits and communications
Information about Friends of Familon and/or Familon Pro benefits and events is primarily sent by email about once a week, and in some cases by text message. Benefits are solely intended for members and should not be disseminated to third parties. Benefits are provided by Wendre Finland Oy: they may exceptionally be provided by a third party, in which case the third party will, on a one-off basis, be given the customer data necessary for providing benefits. Membership does not involve the accumulation of points that are convertible into discounts on Familon products. Instead, membership benefits are immediately available as special offers and events for members.
Processing of personal data
Cookies are used on the Familon.fi website. A cookie is a short text file that a web server stores, via the online service in question, on a user's device. The data obtained through cookies is anonymous and is not combined, by the cookies, with personal data obtained from the user.